Please note you will need to register via Patient Access in order to use this on-line service.
Patient Access is a secure internet system whereby patients (aged 18 and over) can make and manage their appointments on-line, order repeat prescriptions and access information from their medical record. Ordering repeat prescriptions through Patient Access is a more secure system, it removes the chance of any mistakes being made and the request goes straight to the GP.
Please note you can only make routine GP and blood test appointments on-line (blood tests must be authorised by a clinician). Due to the variable times of Practice Nurse appointments you will need to contact reception to make an appointment.
Patients can also choose to have on-line access to information from their medical record that will include detailed coded data in the form of current and past medical problems, current medications, results eg blood pressure and blood tests, consultations, allergies, adverse reactions and immunisations.
Please note that individual registration is required for each member of a household aged 18 and over.
** Please note during this coronavirus pandemic DO NOT attend the surgery with ID to complete your registration. Please call the secretaries on 01829 732401 – option 2 who will complete the final part of the registration for you. We will ask you to provide ID at a later date.**
Please note you must then visit the practice to complete your registration. You will need to complete the Patient Access Application Form and read the Patient Access Leaflet. Please present your completed form at reception with 2 forms of ID. One of these must contain a photo. Access will then be given.
Acceptable ID documents include:
- Birth Certificate
- Marriage certificate
- Medical card
- Driving license
- Local authority rent card
- Bank/building society card statement
- National insurance number card
- Letter from benefits Agency/Benefits book/signing on card
- Papers from the home office
** Once you have registered, please note that if you enter the incorrect log in details 3 times Patient Access will lock you out of the system for an hour. Please try again after 1 hour.**
Need help once you have registered? Please contact the practice or visit the Patient Access Support website.
Top Tips – If you are having problems signing in for the first time.
Once registered you can also use the free mobile app which is available to download from Google Play and the App Store. Please note you cannot use the app to register.