Patient Access On-Line Services

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Please note you will need to register via Patient Access in order to use this on-line service.

Patient Access is a secure internet system whereby patients can make and manage their appointments on-line, order repeat prescriptions and access information from their medical record.  Ordering repeat prescriptions through Patient Access is a more secure system, it removes the chance of any mistakes being made and the request goes straight to the GP.

Please note you can only make routine GP and blood test appointments on-line (blood tests must be authorised by a clinician).  Due to the variable times of Practice Nurse appointments you will need to contact reception to make an appointment.

Patients can also choose to have on-line access to information from their medical record that will include detailed coded data in the form of current and past medical problems, current medications, results eg blood pressure and blood tests, consultations, allergies, adverse reactions and immunisations.

Please note that individual registration is required for each member of a household and you must be aged 18 years or above to apply for this service.

If you wish to apply for this service please click here to visit Patient Access and follow the instructions as below:

  1. Follow the instructions to find your GP practice, you will need our postcode which is CW6 0BE (please do not type in Tarporley Health Centre).
  2. Please select Drs Adey & Dancy from the pick list and click on continue
  3. Below the question ‘Have you received a registration letter from your practice’, select No and click on continue.
  4. Complete your personal details, create a password (this should be longer than six characters and contain at least one number and one letter), and then complete the security questions. If you complete the security questions, you’ll be able to reset your own password if you forget it in the future. If you don’t complete them, you’ll need to ask the practice to reset your account.
  5. Make a note of the user ID that’s generated for you, as you’ll use this to sign in to Patient Access for the first time.
  6. To confirm your registration, please complete the Patient Access Application Form and provide 2 forms of documentation that must be presented at the practice as evidence of identity and one of these must contain a photo, before you can have full access to the on-line service.  We also have a information leaflet which provides further details.

Acceptable ID documents include:

  • Birth Certificate
  • Marriage certificate
  • Medical card
  • Driving license
  • Passport
  • Local authority rent card
  • Bank/building society card statement
  • National insurance number card
  • Payslip
  • Letter from benefits Agency/Benefits book/signing on card
  • Papers from the home office
  • P45

Practice Privacy Notice – please click here to view.

Need help once you have registered? Please contact the practice or visit the Patient Access Support website.

Top Tips – If you are having problems signing in for the first time please click here.

Contact Patient Access Support – If you still need help with Patient Access, having already checked their help articles, you can raise an issue with their support team – please click here.

Once registered you can also use the free mobile app which is available to download from Google Play and the App Store.  Please note you cannot use the app to register.