Drs Adey & Dancy, Tarporley Health Centre – Main Surgery

01829 732401 (all calls are recorded)

Patient Participation Group (PPG)

Please visit the Tarporley Patient Participation Group website.

Every practice has to have a Patient Participation Group (PPG). We are a group of volunteers who try to give patients a voice.

Over the past few months we have talked to fellow patients in the waiting rooms at Kelsall, Ashton and Tarporley, to sound out their priorities. We have studied the survey results for this practice and talked to other PPGs. We have got to know the new practice manager who, like her predecessor, has been more than willing to take our requests on board. We will be doing more drop-in chats soon, starting with mother and baby clinics.

We have an action plan. Some fellow-patients told us they had trouble with transport to and from the surgery and therapies. The practice is exploring and will be linking up with local volunteer transport services. Many people want better out of hours services. We’re pushing for it, starting with a simpler user guide. We’re looking at waiting times. We’re discussing the real possibility of using electronic media, such as Skype consultations. We and the next door practice are trying to get better disabled access, including mechanising those big heavy doors. We’ve asked for a dedicated mental health section on the notice board and a display of this newsletter too. We already got some better chairs, with arm rests, in the waiting room. The website is being upgraded and tidied up and a section is being set up for us too.

And then there’s parking….. We really are all working to try to alleviate the problem. It will never be perfect, but cog-wheels are turning very, very slowly.

If you have an issue or a suggestion, then you can use the website, pop it in the suggestion boxes now in each waiting room, or just post it to the surgery marked for the PPG. We are glad that more volunteers are coming forward, but always welcome more who can give up a few hours of their time every month or two.

Your PPG.

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Friends and Family Test

Would you recommend us to your friends and family? Please complete this very short survey form.  Your reply will be completely anonymous.  This form does not replace our complaints system. ... [continue] Friends and Family Test

Join our Patient Participation Group (PPG)

Are you interested in how your health centre is run and what services it provides? We are currently looking for new members to join our Patient Participation Group (also called ... [continue] Join our Patient Participation Group (PPG)

Minutes of Patient Participation Group Meetings

2019 Minutes of PPG Meeting 03.12.19 Minutes of PPG Meeting 24.09.19 Minutes of PPG Meeting 02.07.19 Minutes of PPG Meeting 02.04.19 Minutes of PPG Meeting 15.01.19 2018 Minutes of PPG ... [continue] Minutes of Patient Participation Group Meetings

Patient Participation Group Reports

Patient Participation Report 2014-15 Patient Participation Report 2013-14 PPG Surgery Visit Nov 2013

Patient Surveys and Results

Friends & Family Feedback and Analysis PPG Friends and Family Returns May 2017 – Nov 2018 Practice Feedback Jan 2019 to Friends and Family Returns National Patient Survey The national patient survey ... [continue] Patient Surveys and Results

Patient Transport

One of the focuses of the PPG is looking at patient transport. Community Transport Schemes: There are community transport schemes available such as Dial-A-Ride and the Shuttle Bus Service provided ... [continue] Patient Transport

PPG Public Meeting 01.10.19

PPG Public Meeting Agenda PPG Public Meeting Presentation PPG Public Meeting 01.10.19 PPG Public Meeting Post Presentation Notes PPG Public Meeting Report Public Meeting Feedback Form

Tarporley Patient Participation Group Website

Tarporley Patient Participation Group have their own website which gives more details of their activities.